Sales Policy

Effective Date: January 6, 2025

At Mivmavel.com, we are committed to providing a seamless and transparent shopping experience. This Sales Policy outlines the terms and conditions that apply to all purchases made on our website. By placing an order, you agree to the terms set forth in this policy.

1. Product Availability

We strive to keep our product inventory accurate and up-to-date. However, product availability is subject to change without notice. If an item you ordered is out of stock, we will notify you as soon as possible and offer an alternative, backorder option, or full refund.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in USD and are subject to change without notice. We reserve the right to correct pricing errors or inaccuracies at any time.

  • Payment Methods: We accept major payment methods, including credit cards, debit cards, and other secure payment options as indicated at checkout.

  • Taxes: Applicable taxes are calculated based on your shipping address and will be displayed at checkout.

3. Order Processing

  • Order Confirmation: Once you place an order, you will receive an email confirmation with order details.

  • Order Changes: If you need to make changes to your order, please contact us as soon as possible at info@mivmavel.com or call (707) 442-1944. Changes may not be possible once the order has been processed.

  • Order Cancellation: If you wish to cancel your order, please contact us immediately. Once your order has been shipped, it may not be eligible for cancellation.

4. Shipping and Delivery

  • Shipping Rates: Shipping rates are calculated at checkout based on the shipping method, location, and order size.

  • Delivery Time: Delivery times vary depending on the shipping method selected at checkout. Estimated delivery dates will be provided when you place your order.

  • Shipping Delays: While we do our best to ensure timely delivery, delays may occur due to unforeseen circumstances (e.g., weather, carrier delays, etc.).

5. Returns, Refunds, and Exchanges

Please review our Refund and Returns Policy for details on how to return an item, request a refund, or exchange a product. If you have questions about your order, contact us at info@mivmavel.com.

6. Warranty and Product Quality

We are committed to providing high-quality products. If you receive a defective or damaged item, please contact us immediately. We will work with you to resolve the issue promptly.

7. Customer Responsibilities

  • Accurate Information: Ensure that all billing, shipping, and contact information provided during checkout is accurate to avoid order delays.

  • Compliance with Laws: By purchasing from Mivmavel.com, you agree to comply with all applicable laws, including import and export regulations.

8. Disputes and Resolutions

If you encounter an issue with your order, please contact us at info@mivmavel.com or call (707) 442-1944. We aim to resolve any disputes quickly and fairly.

9. Changes to the Sales Policy

We may update this Sales Policy from time to time. Changes will be posted on this page with the effective date noted. Your continued use of our website after updates signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Sales Policy or your order, please contact us using the information below:

Thank you for shopping with Mivmavel.com. We are dedicated to providing a positive shopping experience and high-quality products.